Help & FAQ’s
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Mon - Sun from 5:50 PM to 10:30 PM.
+63 976 0156 100
What is GRANCOMPS?
GrandComps is a startup competition website based in the Philippines, created by three passionate enthusiasts as a hobby during their free time.
We will begin with low-priced products for competition raffles and gradually transition to higher-value items.
What happens if all tickets are not sold?
If a draw does not reach the minimum required number of entries, the draw will not proceed.
Participants will be given the option of:
- A full refund, or
- Transfer of their entry to a future draw of equal value
How many tickets can I buy?
The maximum number of tickets per participant is clearly displayed on each prize page.
- Ticket limits vary depending on the prize
- There is a platform-wide cap of 10 tickets per person
- Some prizes may have lower limits, which will be shown on the prize page
How is the winner chosen?
Winners are selected through a randomized digital draw process.
- Each valid entry is assigned a unique ticket number
- All sold ticket numbers are entered into a digital random selection tool
- One ticket number is randomly selected as the winner
The winner will be notified automatically via email and/or SMS, along with instructions on how to claim their prize.
All participants will receive a post-draw email announcing the result.
Where are you based - How do I get my prize?
We are based in Cebu City, Philippines.
Prize delivery options:
- Free courier delivery within Cebu Province only
- Self-collection may be arranged by appointment
Delivery coverage is limited to municipalities within Cebu Province.
What payment methods do you accept?
We currently accept the following Philippine payment channels:
- GCash
- Maya (PayMaya)
Payment options may expand in the future.
Do I have to pose for a winners photo?
No.
Winner photos or testimonials are completely voluntary. Declining will not affect prize entitlement.
Can I sell my prize if I WIN?
At this time, prizes are non-transferable and may not be resold.
This policy may be reviewed in the future.
Do you do FREE DRAWS?
Yes.
From time to time, we may offer free promotional draws that do not require payment to enter.
Details and eligibility will always be stated clearly on the prize page.
Can I win more than once?
Yes.
There is no restriction on the number of times a participant may win, as each draw outcome is independent and random.
Do I have to buy max tickets to WIN?
No.
Every valid ticket has an equal chance of being selected, regardless of how many tickets you hold.
Where Can i find the ticket numbers?
After entering a draw:
- You will receive an email confirmation with your ticket numbers
- Ticket numbers are also available in your account dashboard
- Public entry lists for each prize allow you to view all participating ticket numbers
Please ensure your email address is entered correctly to avoid missing notifications.